The above rates are inclusive of VAT at 14%. A 1%
Franschhoek Tourism levy is applicable, but is not
included in the rates.
Our check-in time is 14h00 and our checkout time is
11h00. All rooms and indoor public areas are non-smoking
facilities.
Reservations are subject to terms of residence on
check-in. A maximum of 2 adults per room will be permitted.
L'Ermitage - Franschhoek Chateau & Villas reserves
the right to alter or amend rates and rate periods
at any time.
Visa and MasterCard are accepted. Cheques may be used
subject to prior management approval.
Cancellation Policy
All reservations must be cancelled or amended in writing.
Should no written cancellation be received and acknowledged by the Hotel, the full deposit will be forfeited and the room will be charged for in full for the entire period of the reservation.
100% of the quoted rate will be charged for the full period if the booking is cancelled or postponed 6 days prior to arrival or premature departure.
L'ermitage - Franschhoek Chateau & Villas reserve the right to release all non-guaranteed reservations at 18h00 on the day of arrival, unless otherwise advised.
In the event of a cancellation within 30 - 14 days of the confirmed arrival date, a 50% cancellation fee will apply.
In the event of a "no-show" or cancellation less than 14 days prior to the confirmed arrival date, a 100% cancellation fee will be charged.
Any refunds processed for Peak Season dates will be subjected to an Administration Fee.
The above rates are inclusive of a full English breakfast.
All rooms have king size or twin beds, please state your preference when making a reservation.
Reservations are subject to terms and conditions at the time of making the booking and upon check-in.
Fit / Individual Reservations:
Full prepayment is required one month prior to the confirmed arrival date.
Full Prepayment is required three months prior to
the confirmed arrival date for Peak Season (15 December
to 31 January and World Cup games)
Child Policy:
Children are welcome in all Villas.
Children aged 0-10 years stay free of charge, in same
room as adults.
We look forward
to welcoming you at L'Ermitage - Franschhoek Chateau
& Villas!
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